SAP commercial project management

New solution targeted at Professional Services for managing the commercial side of the projects.

In the enterprise world most of the time we get to redefine the existing solutions. This project was a great opportunity to create a solution from scratch with a basic requirement….

I was the UX person responsible for the design of this product. During the initial research and analysis part I partnered with another person. Few of activities worth mentioning for this project are…

Use Case Analysis
Since the problem space was unexplored, we has a couple of meetings to streamline and align all stakeholders and their different view points. The objective was not to build consensus. The image shows an outcome of one such discussion where we identified all the type of users and their relationship, apart from their key goals.

Iinformation Architecture and Navigation
Based on loads of discussion about the users and the key tasks they want to accomplish, I worked on the best possible product structure as a blueprint. The first steps towards this was identification of 3 main levels followed by detailed navigation map for the same.

Wireframe The placeholder buckets in the navigation structure were fleshed out once the product structure was somewhat finalised. The challenge was building the drill down capability for the user keeping the navigation simple and predictable.

These concepts shown here were the revised designs based on the latest UI pattern at that moment. In the first release of the product this was not implemented due to UI technology limitation at that time.

User validation
We did take a set of concepts for validation to the prospective end users. A booth was set up where participants with a specific profile were invited to give feedback. The method applied for testing our approach was ‘think-aloud’ while users interacting with limited (happy path) clickable prototype.

Implementation
Apart from conceptualisation of the solution, I was involved in various development activities ranging from

Related posts:

Blue sky on the horizon, and about damn time. “A Photo a Day 142” is published by The Solitary Cook.

Have you ever felt like a balloon that has lost its air, dropped to the ground, and been trampled? Crushed by the disappointment of deferred hope. Dreams shattered. Love unrequited. Promises Broken…

Starting an eCommerce business, much like anything that takes up your money and time, can be both challenging as well as rewarding. Apart from the primary objective of planning business growth…